From Encyclopedia Superheroica -the Encyclopedia of Superheroes

Revision as of 13:59, 26 March 2010 (view source) Archivist (Talk | contribs) (→101 DC (Peer 1)) ← Older edit		Revision as of 14:04, 26 March 2010 (view source) Archivist (Talk | contribs) (→101 DC (Peer 1)) Newer edit →
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-	{| border="1" cellpadding="2"	+	*(Network Day Shift 404-975-7485)
-	|-	+	*(Greg Conroy 678-365-2787)
-	! width="150" align="center" | Peer1	+	*(Ted Smith 404-790-3831)
-	! width="160" align="center" | Position	+	*(NetOps Oncall 404-934-0427)
-	! width="110" align="center" | Phone	+	*(Tony Vila 678-365-2805)
-	|-	+
-	| align="center" | Network Day Shift	+
-	| align="center" |	+
-	| align="center" | 404-975-7485	+
-	|-	+
-	| align="center" | Greg Conroy	+
-	| align="center" |	+
-	| align="center" | 678-365-2787	+
-	|-	+
-	| align="center" | Ted Smith	+
-	| align="center" | Management	+
-	| align="center" | 404-790-3831	+
-	|-	+
-	| align="center" | NetOps Oncall	+
-	| align="center" |	+
-	| align="center" | 404-934-0427	+
-	|-	+
-	| align="center" | Tony Vila	+
-	| align="center" |	+
-	| align="center" | 678-365-2805	+
-	|}	+
	=== 180 DC (Level 3) ===		=== 180 DC (Level 3) ===

---

Revision as of 14:04, 26 March 2010

(Not to scale and to be continued.)
THE NOC EMERGENCY CONTACT LIST
a Work in Progress

Contents 1 Atlanta Operations 1.1 Management 1.2 Data Centers 1.2.1 101 DC (Peer 1) 1.2.2 180 DC (Level 3) 1.2.3 Provisioning 1.3 Systems Administrators 1.4 Engineering and Security 1.5 Networking 1.6 1.7 CMO Technical Support 1.8 Network Operations Center 2 Jacksonville and satellites 2.1 Spokane 2.2 Scottsdale 3 Web.com Group subdivisions 3.1 1ShoppingCart 3.2 Solid Cactus 3.3 Leads 4 Outsource Vendors 5 Associates 5.1 TuCows/OpenSRS

Atlanta Operations

Management

Name	Position	Office	Cell Phone
Hyun Jin O	Director - Operations	2736	404-429-8698
Adam Sigler	Manager - Operations	2693	404-281-1957
Enda Sullivan	Manager - Security	2694	404-259-2234
Scott Theriault	Manager - Networking	404-260-2695	404-510-8067

Data Centers

101 DC (Peer 1)

101 Marietta Street
Suite 500
Atlanta, GA 30303-2725

Ops Batphones
404-431-4125	404-431-5439	404-431-5756	404-431-6407

• (Network Day Shift 404-975-7485)
• (Greg Conroy 678-365-2787)
• (Ted Smith 404-790-3831)
• (NetOps Oncall 404-934-0427)
• (Tony Vila 678-365-2805)

180 DC (Level 3)

180 Peachtree Street NW
Atlanta, GA 30303-1772

Cage Phone	404-614-0424

Provisioning

Name	Position	Office	Cell Phone	Instant Message
Vaughn Hawk	Admin	404-431-6407, or x1972	404-790-6804	chosenwonton

Systems Administrators

Name	Position	Office	Cell Phone	Instant Message
Lucas Hassing	Sys Admin Unix	2731	404-556-8706	likwidsat
Robert Coggins	System Administrator	5009	678-570-0256
Daniel Chameides	System Administrator	2722	404-368-6346
John Stewart	Sys Admin Unix	2722	404-368-6346
Kashika Shannon	Windows Sys Admin	3032	404-226-9674
Faye Stanley	MS SQL Administrator	2728	770-455-3646 (H)	fayesatwork
Roger Cantrell	Windows Sys Admin	1974	404-422-7640	a1alias1
Mario Gapud	System Administrator	2727	770-337-6443	themario30303
Dennis Kennedy	System Administrator	5229	407-928-2290	dennykinld

Engineering and Security

Name	Position	Office	Cell Phone
Enda Sullivan	Manager	2694	404-523-6688
Kris Budhram	Webmail, etc.	4524	917-623-8295
Chad Eldridge	Security, etc.	2580	770-286-3773
Scott Smith		2552	203-241-8550
Michael Whiteaker		2517	770-826-4869
Michael Durbin			404-271-7138

Networking

Name	Position	Office	Cell
Scott Theriault	Manager	404-260-2695	404-510-8067
Neal Preston	Engineer	4522	678-906-7811

Name	Position	Office	Cell

CMO Technical Support

Name	Position	Extension	InstantMessage
Damon Mackey	Manager	2632	678-923-3313
William Beverly	Team Lead	4327
Justin Tucker	SysAdmin (+NOC skillset)	5088	neur0xin
Fernon Woodbine	Systems Administrator (+)	5082	bamaville
Eric Kennedy	Systems Administrator (+)	5350	tresor1977
Karen Pounds	Systems Administrator (+)	5016
John Jones	Systems Administrator (+)	5116
Brian Chamberlain	Systems Administrator (+)	5033	fnmblot
Joe Roberson	Systems Administrator (+)	5011
Mike Slaughter	Systems Administrator	5004
Leo Dozier	Systems Administrator	5000

Network Operations Center

CCC: 404-260-2555 Ext 4505

Name	Position	Extension	Cell Phone
Justin Tucker	Lead NOC SA	5088	678-760-4387
Keith Nichols	NOC SA	5008	404-931-4527

Jacksonville and satellites

Name	Position	Office	Cell Phone
Juan Cintron	I.T. Manager	904-680-6611	904-994-7458
Henry Cardenas	Director, Corporate I.T.	904-680-6685	404-933-3828
Hot Phone	after hours	904 894 3040
Paul Jozwiak	Engineer Unix	904-680-6602	904-704-6997
Michael Perone	Engineer Windows	904 680 6677	904-707-6987
David Magdefrau	Networking	904-680-6655	904 859 4731
Andres Avila	Telecommunications Mgr.	904-680-6697	904-708-4476
Michael Bullock		904-680-6606	904-708-4476
Derrick Yelverton		904-680-6970	904-228-4403
Nermun Dedic	Oracle DBA	904-680-6969	904-455-0222
Rob Vallee	SQL		904-553-8613
Thomas Hatcher	Engineer MS	904-680-6687
Ovidiu Dimulescu	Developer	904-680-6609	904-680-6608
Chris Day	Domains	904-680-6681
Darren Usher	Vendors	904-680-6985	904-333-0780
Paul Miniotas	Sitel Support	904-680-6979	904-982-3106
Kevin Mosier		904-680-6945
Blane Brown		904-680-6638

Spokane

Name	Position	Office	Cell Phone
Jonathan Martinez	Sr. System Admin.	509 321 0668
Patrick McAllister		509-321-0665	509 280 3769

Scottsdale

Name	Position	Office	Cell Phone
Steve Wilson			480-747-9167

Web.com Group subdivisions

1ShoppingCart

Name	Position	Office	Cell Phone	email
Mike Murphy	Dir. Network I & S	(705) 792-1961 ext 2234	(705)715-3662	mike@1shoppingcart.com
				911@1shoppingcart.com

Solid Cactus

Name	Position	Office	Cell Phone
Kyle Senak	LAN Admin

Leads

Name	Position	Office	Cell Phone
Nate Yaconis

Outsource Vendors

Name	Position	Extension	Phone
Sitel (Baguio)	Supervisor Phone	1951	800-9324678

Associates

TuCows/OpenSRS

Name	Position	Office	Cell Phone
Sheilagh Rennie	Account Manager	416-535-0123x1305	416-538-5453