From Encyclopedia Superheroica -the Encyclopedia of Superheroes

Revision as of 17:07, 25 March 2010 (view source) Archivist (Talk | contribs) (→Engineering and Security) ← Older edit		Revision as of 17:27, 25 March 2010 (view source) Archivist (Talk | contribs) Newer edit →
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-	== 101 Data Center (Peer 1) ==	+	== Data Centers ==
		+	=== 101 DC (Peer 1) ===
	101 Marietta Street		101 Marietta Street
	Suite 500		Suite 500
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	Group Extension: 6840		Group Extension: 6840
-	== 180 Data Center (Level 3 & CORP) ==	+	=== 180 DC(Level 3 & CORP) ===
	Corporate Server Operations: 8299		Corporate Server Operations: 8299

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Revision as of 17:27, 25 March 2010

(Not to scale and to be continued.)
THE NOC EMERGENCY CONTACT LIST
a Work in Progress

Contents 1 Atlanta Operations 1.1 Management 1.2 Provisioning 1.3 Data Centers 1.3.1 101 DC (Peer 1) 1.3.2 180 DC(Level 3 & CORP) 1.3.3 IT Systems Administrators 1.4 Engineering and Security 1.5 Exchange 1.6 CMO Technical Services 1.7 Network Operations Center 2 Jacksonville and it's satellites 2.1 Spokane 2.2 Scottsdale 3 Web.com Group subdivisions 3.1 1ShoppingCart 3.2 Solid Cactus

Atlanta Operations

Management

Name	Position	Extension	Cell Phone
Hyun Jin O	Director - Operations	2736	404-429-8698
Adam Sigler	Manager - Operations	2693	404-281-1957
Enda Sullivan	Manager - Operations Engr	2694	404-259-2234
Scott Theriault	Mgr - Networking	404-260-2695	404-510-8067

Provisioning

Name	Position	Office	Cell Phone	Instant Message
Vaughn Hawk	Admin	404-431-6407, or x1972	404-790-6804	chosenwonton

Data Centers

101 DC (Peer 1)

101 Marietta Street
Suite 500
Atlanta, GA 30303-2725

Group Extension: 6840

180 DC(Level 3 & CORP)

Corporate Server Operations: 8299
Off Hours On-Call numbers:
Primary:       404-783-1821
Secondary:     404-783-1836

180 Data Center Direct Line: (404) 614-0424

IT Systems Administrators

Name	Position	Office	Cell Phone	Instant Message
Lucas Hassing	Sys Admin Unix	2731	404-556-8706	likwidsat
Robert Coggins	System Administrator	5009	678-570-0256
Daniel Chameides	System Administrator	2722	404-368-6346
John Stewart	Sys Admin Unix	2722	404-368-6346
Kashika Shannon	Windows Sys Admin	3032	404-226-9674
Faye Stanley	MS SQL Administrator	2728	770-455-3646 (H)	fayesatwork
Roger Cantrell	Windows Sys Admin	1974	404-422-7640	a1alias1
Mario Gapud	System Administrator	2727	770-337-6443	themario30303
Dennis Kennedy	System Administrator	5229	407-928-2290	dennykinld

Engineering and Security

Name	Position	Office	Cell Phone
Enda Sullivan	Manager	2694	404-523-6688
Kris Budhram	Webmail, etc.	4524	917-623-8295
Chad Eldridge	Security, etc.	2580	770-286-3773
Scott Smith		2552	203-241-8550
Michael Whiteaker		2517	770-826-4869
Michael Durbin			404-271-7138

Exchange

• Neal Preston (ext 2685): 678-906-7811

CMO Technical Services

Name	Position	Extension	InstantMessage
Damon Mackey	Manager	2632	678-923-3313
William Beverly	Team Lead	4327
Justin Tucker	SysAdmin (+NOC skillset)	5088	neur0xin
Fernon Woodbine	Systems Administrator (+)	5082	bamaville
Eric Kennedy	Systems Administrator (+)	5350	tresor1977
Karen Pounds	Systems Administrator (+)	5016
John Jones	Systems Administrator (+)	5116
Brian Chamberlain	Systems Administrator (+)	5033	fnmblot
Joe Roberson	Systems Administrator (+)	5011
Mike Slaughter	Systems Administrator	5004
Leo Dozier	Systems Administrator	5000

Network Operations Center

CCC: 404-260-2555 Ext 4505

Name	Position	Extension	Cell Phone
Justin Tucker	Lead NOC SA	5088	678-760-4387
Keith Nichols	NOC SA	5008	404-931-4527

Jacksonville and it's satellites

Name	Position	Office	Cell Phone
Juan Cintron	I.T. Manager	904-680-6611	904-994-7458
Henry Cardenas	Director, Corporate I.T.	904-680-6685	404-933-3828
Hot Phone	after hours	904 894 3040
Paul Jozwiak	Engineer Unix	904-680-6602	904-704-6997
Michael Perone	Engineer Windows	904 680 6677	904-707-6987
David Magdefrau	Networking	904-680-6655	904 859 4731
Andres Avila	Telecommunications Mgr.	904-680-6697	904-708-4476
Michael Bullock		904-680-6606	904-708-4476
Derrick Yelverton		904-680-6970	904-228-4403
Nermun Dedic	Oracle DBA	904-680-6969	904-455-0222
Rob Vallee	SQL		904-553-8613
Thomas Hatcher	Engineer MS	904-680-6687
Ovidiu Dimulescu	Developer	904-680-6609	904-680-6608
Chris Day	Domains	904-680-6681
Darren Usher	Vendors	904-680-6985	904-333-0780
Paul Miniotas	Sitel Support	904-680-6979	904-982-3106
Kevin Mosier		904-680-6945
Blane Brown		904-680-6638

Spokane

Name	Position	Office	Cell Phone
Jonathan Martinez	Sr. System Admin.	509 321 0668
Patrick McAllister		509-321-0665	509 280 3769

Scottsdale

Name	Position	Office	Cell Phone
Steve Wilson			480-747-9167

Web.com Group subdivisions

1ShoppingCart

Name	Position	Office	Cell Phone	email
Mike Murphy	Dir. Network I & S	(705) 792-1961 ext 2234	(705)715-3662	mike@1shoppingcart.com

Solid Cactus

Name	Position	Office	Cell Phone
Kyle Senak	LAN Admin