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| (One intermediate revision not shown) |
| Line 1: |
Line 1: |
| - | (Not to scale and to be continued.) <br>
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| - | THE NOC EMERGENCY CONTACT LIST <br>
| |
| - | a Work in Progress <br>
| |
| | | | |
| - | = Atlanta Operations =
| |
| - |
| |
| - | == Management ==
| |
| - |
| |
| - | {| border="1" cellpadding="2"
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| - | |-
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| - | ! width="150" align="center" | Name
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| - | ! width="160" align="center" | Position
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| - | ! width="100" align="center" | Office
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| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
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| - | | align="center" | Hyun Jin O
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| - | | align="center" | Director - Operations
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| - | | align="center" | 2736
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| - | | align="center" | 404-429-8698
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| - | |-
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| - | | align="center" | Adam Sigler
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| - | | align="center" | Manager - Operations
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| - | | align="center" | 2693
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| - | | align="center" | 404-281-1957
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| - | |-
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| - | | align="center" | Enda Sullivan
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| - | | align="center" | Manager - Security
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| - | | align="center" | 2694
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| - | | align="center" | 404-259-2234
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| - | |-
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| - | | align="center" | Scott Theriault
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| - | | align="center" | Manager - Networking
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| - | | align="center" | 404-260-2695
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| - | | align="center" | 404-510-8067
| |
| - | |}
| |
| - |
| |
| - | == Data Centers ==
| |
| - |
| |
| - | === 101 DC (Peer 1) ===
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| - | 101 Marietta Street
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| - | Suite 500
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| - | Atlanta, GA 30303-2725
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| - | {| border="1" cellpadding="2"
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| - | |-
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| - | ! width="150" align="center" | Ops Batphones
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| - | ! width="150" align="center" |
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| - | ! width="150" align="center" |
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| - | ! width="150" align="center" |
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| - | |-
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| - | | align="center" | 404-431-4125
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| - | | align="center" | 404-431-5439
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| - | | align="center" | 404-431-5756
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| - | | align="center" | 404-431-6407
| |
| - | |}
| |
| - |
| |
| - | *(Network Day Shift: 404-975-7485)
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| - | *(Greg Conroy: 678-365-2787)
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| - | *(Ted Smith: 404-790-3831)
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| - | *(NetOps Oncall: 404-934-0427)
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| - | *(Tony Vila: 678-365-2805)
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| - |
| |
| - | === 180 DC (Level 3) ===
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| - | 180 Peachtree Street NW
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| - | Atlanta, GA 30303-1772
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| - | {| border="1" cellpadding="2"
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| - | |-
| |
| - | ! width="150" align="center" |
| |
| - | ! width="150" align="center" |
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| - | |-
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| - | | align="center" | Cage Phone
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| - | | align="center" | 404-614-0424
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| - | |}
| |
| - |
| |
| - | === Provisioning ===
| |
| - | {| border="1" cellpadding="2"
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| - | |-
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| - | ! width="150" align="center" | Name
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| - | ! width="160" align="center" | Position
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| - | ! width="150" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
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| - | ! width="150" align="center" | Instant Message
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| - | |-
| |
| - | | align="center" | Vaughn Hawk
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| - | | align="center" | Admin
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| - | | align="center" | 404-431-6407, or x1972
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| - | | align="center" | 404-790-6804
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| - | | align="center" | chosenwonton
| |
| - | |}
| |
| - |
| |
| - | == Systems Administrators ==
| |
| - |
| |
| - | {| border="1" cellpadding="2"
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| - | |-
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| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
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| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
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| - | ! width="200" align="center" | Instant Message
| |
| - | |-
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| - | | align="center" | Lucas Hassing
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| - | | align="center" | Sys Admin Unix
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| - | | align="center" | 2731
| |
| - | | align="center" | 404-556-8706
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| - | | align="center" | likwidsat
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| - | |-
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| - | | align="center" | Robert Coggins
| |
| - | | align="center" | System Administrator
| |
| - | | align="center" | 5009
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| - | | align="center" | 678-570-0256
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| - | | align="center" |
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| - | |-
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| - | | align="center" | Daniel Chameides
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| - | | align="center" | System Administrator
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| - | | align="center" | 2722
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| - | | align="center" | 404-368-6346
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| - | | align="center" |
| |
| - | |-
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| - | | align="center" | John Stewart
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| - | | align="center" | Sys Admin Unix
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| - | | align="center" | 2722
| |
| - | | align="center" | 404-368-6346
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| - | | align="center" |
| |
| - | |-
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| - | | align="center" | Kashika Shannon
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| - | | align="center" | Windows Sys Admin
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| - | | align="center" | 3032
| |
| - | | align="center" | 404-226-9674
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| - | | align="center" |
| |
| - | |-
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| - | | align="center" | Faye Stanley
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| - | | align="center" | MS SQL Administrator
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| - | | align="center" | 2728
| |
| - | | align="center" | 770-455-3646 (H)
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| - | | align="center" | fayesatwork
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| - | |-
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| - | | align="center" | Roger Cantrell
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| - | | align="center" | Windows Sys Admin
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| - | | align="center" | 1974
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| - | | align="center" | 404-422-7640
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| - | | align="center" | a1alias1
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| - | |-
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| - | | align="center" | Mario Gapud
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| - | | align="center" | System Administrator
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| - | | align="center" | 2727
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| - | | align="center" | 770-337-6443
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| - | | align="center" | themario30303
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| - | |-
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| - | | align="center" | Dennis Kennedy
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| - | | align="center" | System Administrator
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| - | | align="center" | 5229
| |
| - | | align="center" | 407-928-2290
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| - | | align="center" | dennykinld
| |
| - | |}
| |
| - |
| |
| - | == Engineering and Security ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Enda Sullivan
| |
| - | | align="center" | Manager
| |
| - | | align="center" | 2694
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| - | | align="center" | 404-523-6688
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| - | |-
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| - | | align="center" | Kris Budhram
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| - | | align="center" | Webmail, etc.
| |
| - | | align="center" | 4524
| |
| - | | align="center" | 917-623-8295
| |
| - | |-
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| - | | align="center" | Chad Eldridge
| |
| - | | align="center" | Security, etc.
| |
| - | | align="center" | 2580
| |
| - | | align="center" | 770-286-3773
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| - | |-
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| - | | align="center" | Scott Smith
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| - | | align="center" |
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| - | | align="center" | 2552
| |
| - | | align="center" | 203-241-8550
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| - | |-
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| - | | align="center" | Michael Whiteaker
| |
| - | | align="center" |
| |
| - | | align="center" | 2517
| |
| - | | align="center" | 770-826-4869
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| - | |-
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| - | | align="center" | Michael Durbin
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| - | | align="center" |
| |
| - | | align="center" |
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| - | | align="center" | 404-271-7138
| |
| - | |}
| |
| - |
| |
| - | == Networking ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="100" align="center" | Cell
| |
| - | |-
| |
| - | | align="center" | Scott Theriault
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| - | | align="center" | Manager
| |
| - | | align="center" | 404-260-2695
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| - | | align="center" | 404-510-8067
| |
| - | |-
| |
| - | | align="center" | Neal Preston
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| - | | align="center" | Engineer
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| - | | align="center" | 4522
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| - | | align="center" | 678-906-7811
| |
| - | |}
| |
| - |
| |
| - | == ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="100" align="center" | Cell
| |
| - | |-
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | |}
| |
| - |
| |
| - | == CMO Technical Support ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
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| - | ! width="150" align="center" | Name
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| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Extension
| |
| - | ! width="100" align="center" | InstantMessage
| |
| - | |-
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| - | | align="center" | Damon Mackey
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| - | | align="center" | Manager
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| - | | align="center" | 2632
| |
| - | | align="center" | 678-923-3313
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| - | |-
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| - | | align="center" | William Beverly
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| - | | align="center" | Team Lead
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| - | | align="center" | 4327
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Justin Tucker
| |
| - | | align="center" | SysAdmin (+NOC skillset)
| |
| - | | align="center" | 5088
| |
| - | | align="center" | neur0xin
| |
| - | |-
| |
| - | | align="center" | Fernon Woodbine
| |
| - | | align="center" | Systems Administrator (+)
| |
| - | | align="center" | 5082
| |
| - | | align="center" | bamaville
| |
| - | |-
| |
| - | | align="center" | Eric Kennedy
| |
| - | | align="center" | Systems Administrator (+)
| |
| - | | align="center" | 5350
| |
| - | | align="center" | tresor1977
| |
| - | |-
| |
| - | | align="center" | Karen Pounds
| |
| - | | align="center" | Systems Administrator (+)
| |
| - | | align="center" | 5016
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | John Jones
| |
| - | | align="center" | Systems Administrator (+)
| |
| - | | align="center" | 5116
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Brian Chamberlain
| |
| - | | align="center" | Systems Administrator (+)
| |
| - | | align="center" | 5033
| |
| - | | align="center" | fnmblot
| |
| - | |-
| |
| - | | align="center" | Joe Roberson
| |
| - | | align="center" | Systems Administrator (+)
| |
| - | | align="center" | 5011
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Mike Slaughter
| |
| - | | align="center" | Systems Administrator
| |
| - | | align="center" | 5004
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Leo Dozier
| |
| - | | align="center" | Systems Administrator
| |
| - | | align="center" | 5000
| |
| - | | align="center" |
| |
| - | |-
| |
| - | |}
| |
| - |
| |
| - | == Network Operations Center ==
| |
| - |
| |
| - | CCC: 404-260-2555 Ext 4505
| |
| - |
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Extension
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Justin Tucker
| |
| - | | align="center" | Lead NOC SA
| |
| - | | align="center" | 5088
| |
| - | | align="center" | 678-760-4387
| |
| - | |-
| |
| - | | align="center" | Keith Nichols
| |
| - | | align="center" | NOC SA
| |
| - | | align="center" | 5008
| |
| - | | align="center" | 404-931-4527
| |
| - | |-
| |
| - | |}
| |
| - |
| |
| - | = Jacksonville and satellites =
| |
| - |
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Juan Cintron
| |
| - | | align="center" | I.T. Manager
| |
| - | | align="center" | 904-680-6611
| |
| - | | align="center" | 904-994-7458
| |
| - | |-
| |
| - | | align="center" | Henry Cardenas
| |
| - | | align="center" | Director, Corporate I.T.
| |
| - | | align="center" | 904-680-6685
| |
| - | | align="center" | 404-933-3828
| |
| - | |-
| |
| - | | align="center" | ''Hot Phone''
| |
| - | | align="center" | ''after hours''
| |
| - | | align="center" | ''904 894 3040''
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Paul Jozwiak
| |
| - | | align="center" | Engineer Unix
| |
| - | | align="center" | 904-680-6602
| |
| - | | align="center" | 904-704-6997
| |
| - | |-
| |
| - | | align="center" | Michael Perone
| |
| - | | align="center" | Engineer Windows
| |
| - | | align="center" | 904 680 6677
| |
| - | | align="center" | 904-707-6987
| |
| - | |-
| |
| - | | align="center" | David Magdefrau
| |
| - | | align="center" | Networking
| |
| - | | align="center" | 904-680-6655
| |
| - | | align="center" | 904 859 4731
| |
| - | |-
| |
| - | | align="center" | Andres Avila
| |
| - | | align="center" | Telecommunications Mgr.
| |
| - | | align="center" | 904-680-6697
| |
| - | | align="center" | 904-708-4476
| |
| - | |-
| |
| - | | align="center" | Michael Bullock
| |
| - | | align="center" |
| |
| - | | align="center" | 904-680-6606
| |
| - | | align="center" | 904-708-4476
| |
| - | |-
| |
| - | | align="center" | Derrick Yelverton
| |
| - | | align="center" |
| |
| - | | align="center" | 904-680-6970
| |
| - | | align="center" | 904-228-4403
| |
| - | |-
| |
| - | | align="center" | Nermun Dedic
| |
| - | | align="center" | Oracle DBA
| |
| - | | align="center" | 904-680-6969
| |
| - | | align="center" | 904-455-0222
| |
| - | |-
| |
| - | | align="center" | Rob Vallee
| |
| - | | align="center" | SQL
| |
| - | | align="center" |
| |
| - | | align="center" | 904-553-8613
| |
| - | |-
| |
| - | | align="center" | Thomas Hatcher
| |
| - | | align="center" | Engineer MS
| |
| - | | align="center" | 904-680-6687
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Ovidiu Dimulescu
| |
| - | | align="center" | Developer
| |
| - | | align="center" | 904-680-6609
| |
| - | | align="center" | 904-680-6608
| |
| - | |-
| |
| - | | align="center" | Chris Day
| |
| - | | align="center" | Domains
| |
| - | | align="center" | 904-680-6681
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Darren Usher
| |
| - | | align="center" | Vendors
| |
| - | | align="center" | 904-680-6985
| |
| - | | align="center" | 904-333-0780
| |
| - | |-
| |
| - | | align="center" | Paul Miniotas
| |
| - | | align="center" | Sitel Support
| |
| - | | align="center" | 904-680-6979
| |
| - | | align="center" | 904-982-3106
| |
| - | |-
| |
| - | | align="center" | Kevin Mosier
| |
| - | | align="center" |
| |
| - | | align="center" | 904-680-6945
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Blane Brown
| |
| - | | align="center" |
| |
| - | | align="center" | 904-680-6638
| |
| - | | align="center" |
| |
| - | |}
| |
| - |
| |
| - | == Spokane ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Jonathan Martinez
| |
| - | | align="center" | Sr. System Admin.
| |
| - | | align="center" | 509 321 0668
| |
| - | | align="center" |
| |
| - | |-
| |
| - | | align="center" | Patrick McAllister
| |
| - | | align="center" |
| |
| - | | align="center" | 509-321-0665
| |
| - | | align="center" | 509 280 3769
| |
| - | |}
| |
| - |
| |
| - | == Scottsdale ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Steve Wilson
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" | 480-747-9167
| |
| - | |}
| |
| - |
| |
| - | =Web.com Group subdivisions=
| |
| - |
| |
| - | == 1ShoppingCart ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | ! width="110" align="center" | email
| |
| - | |-
| |
| - | | align="center" | Mike Murphy
| |
| - | | align="center" | Dir. Network I & S
| |
| - | | align="center" | (705) 792-1961 ext 2234
| |
| - | | align="center" | (705)715-3662
| |
| - | | align="center" | mike@1shoppingcart.com
| |
| - | |-
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" | 911@1shoppingcart.com
| |
| - | |}
| |
| - |
| |
| - | == Solid Cactus ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Kyle Senak
| |
| - | | align="center" | LAN Admin
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | |}
| |
| - |
| |
| - | == Leads ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Nate Yaconis
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | | align="center" |
| |
| - | |}
| |
| - |
| |
| - | = Outsource Vendors =
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Extension
| |
| - | ! width="110" align="center" | Phone
| |
| - | |-
| |
| - | | align="center" | Sitel (Baguio)
| |
| - | | align="center" | Supervisor Phone
| |
| - | | align="center" | 1951
| |
| - | | align="center" | 800-9324678
| |
| - | |}
| |
| - |
| |
| - | = Associates =
| |
| - | == TuCows/OpenSRS ==
| |
| - | {| border="1" cellpadding="2"
| |
| - | |-
| |
| - | ! width="150" align="center" | Name
| |
| - | ! width="160" align="center" | Position
| |
| - | ! width="100" align="center" | Office
| |
| - | ! width="110" align="center" | Cell Phone
| |
| - | |-
| |
| - | | align="center" | Sheilagh Rennie
| |
| - | | align="center" | Account Manager
| |
| - | | align="center" | 416-535-0123x1305
| |
| - | | align="center" | 416-538-5453
| |
| - | |}
| |
